+502 4911-9723 info@antiguarides.com

Policies

Business Policies

What do you need to know before you book

  •  For reservations booked less than 24 hours in advance it is necessary to call (+502) 49119723
  • Minimum age to ride: 2 years
  • Child prices apply to children ages  8 to 11. Any child age 12 years and older is considered an adult
  • Driver must be 16 years old with driver’s license
  • For safety reasons expecting mothers, persons with back or neck, heart, balance or/and dizziness conditions restricted
  • Cameras of all types, including GoPro and hands-free cameras are allowed
  • You cannot driver under the influence of liquor.
  • The guides have all the power, right and obligation during the tour to revoke the tourist from continuing to drive the vehicle or cancel the tour if they do not follow instructions.

RESERVATIONS AND CANCELATION POLICIES

  • Cancellations are non-refundable without any reason 

  • Cancellations before 48 hours can be rescheduled based on availability.

  • Cancellations before 24 hours can be rescheduled based on availability with a $50 surcharge.

  • Cancellations after 24 hours, the right to reschedule is lost.

    PUNTUALITY

    • It is mandatory to be 15 minutes before the stipulated time to be able to fill out the paperwork, receive instructions from our motorcycles.

    • Please note that If you arrive after the tour departure time, the right to refund and reschedule will be lost.

    TOUR GUIDES

    • Tourist guides have all the power, right and obligation to revoke the tourist’s power to continue driving the vehicle at any time.
    • You must follow the instructions of the guide at all times on the tour.
    • He is in his due diligence to cancel the tour at any given moment during the tour if the safety of the clients is at risk.  No refunds will be issued if this came to happen.

     

     

    What people say…

    Felicidades por tan genial idea comercial y turística, sabemos que será de todo el agrado de quien tenga la oportunidad de usar sus servicios. Suerte amigos �������

    Luis Carlos Batista Avatar Luis Carlos

    Excelentes rides, realicé 2 con el guía Javier, visitamos granja de macadamia, Antigua chocolate, Cerro d la Cruz, tour súper bueno 4x4 en ATV, la verdad ambos tour estuvieron pura vida! El guía Javier una súper persona!

    Kenneth Mata Avatar Kenneth Mata

    Amazing tour with the best tour guide Oseas ���� well recommended...we loved it � especially our 3 year old boy Hendrix ����

    Attila Karolyi Avatar Attila Karolyi

    The highlight of my travel. I recommand for everyone !! 😎💚

    Marie-Ève Lebrun Avatar Marie-Ève Lebrun

    Buenísimo asi se pueden empezar a cerrar calles para automóviles y que solo circulen los rentacar

    Juan Pablo Carrillo Avatar Juan Pablo

    Greatest tour ever!�

    Johnny Pickitt Avatar Johnny Pickitt

    Phone

    +502 4911 9723

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    Schedule

    Tue - Sun: 8 am to 5 pm

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