+502 4911-9723 info@antiguarides.com

Policies

Business Policies

What do you need to know before you book

  •  For reservations booked less than 24 hours in advance it is necessary to call (+502) 49119723
  • Minimum age to ride: 8 years
  • Child prices apply to children ages  8 to 11. Any child age 12 years and older is considered an adult
  • UTV driver must be 18 or older and present a valid driver’s license
  • For safety reasons expecting mothers, persons with back or neck, heart, balance or/and dizziness conditions restricted
  • Cameras of all types, including GoPro and hands-free cameras are allowed
  • A $25 USD collision/damage waiver insurance will be charged at check-in
  • COVID-19 protocols are implemented to ensure the safety of all our guests

RESERVATIONS AND CANCELATION POLICIES

  • Cancellations are non-refundable without any reason (Unless a major cause)

  • Cancellations before 24 hours can be rescheduled based on availability.

  • Cancellations after 24 hours, the right to reschedule is lost.

    PUNCTUALITY

    • It is mandatory to be 20 minutes before the stipulated time to be able to fill out the paperwork, receive instructions from our motorcycles.

    • Please note that If you arrive after the tour departure time, the right to refund and reschedule will be lost.

    TOUR GUIDES

    • Tourist guides have all the power, right and obligation to revoke the tourist’s power to continue driving the vehicle at any time.
    • You must follow the instructions of the guide at all times on the tour.
    • He is in his due diligence to cancel the tour at any given moment during the tour if the safety of the clients is at risk.  No refunds will be issued if this came to happen.

     

     

    What people say…

      positive review  Excelente experiencia y servicio de Javier!! La pasamos súper

      Marie Emmy Mac Donald Ducuron Avatar Marie Emmy Mac Donald Ducuron
      12/28/2018

      Buenísimo asi se pueden empezar a cerrar calles para automóviles y que solo circulen los rentacar

      Tuto Rodriguez Avatar Tuto Rodriguez
      08/12/2016

      Excelente experiencia off road para repetir compartiendo con amigos y familia. Muy recomendable para dar un paseo diferente y ver Antigua y sus alrededores desde otra perspectiva, admirando su naturaleza y paisajes. El personal esta bien capacitado, son muy amables y garantizan buena diversion y seguridad para todos durante todo el trayecto. Actividad ideal para turismo nacional y extranjero.

      Francisco Salceda Avatar Francisco Salceda
      07/13/2018

      Amazing tour with the best tour guide Oseas ���� well recommended...we loved it � especially our 3 year old boy Hendrix ����

      Attila Karolyi Avatar Attila Karolyi
      09/12/2018

      Por fin opciones de aventura, diversión, y adrenalina en Antigua!!!

      Ayleen Sandoval Avatar Ayleen Sandoval
      04/06/2017

      Fui con 7 amigos a celebrar mi cumpleaños, y creo que fue la mejor manera de celebrarlo, me encanto!!!! Aventura y adrenalina! Todo el tiempo! Gracias por hacer de ese tiempo tan inolvidable!!

      Maria Jose Arana Avatar Maria Jose Arana
      05/21/2018

    Phone

    +502 4911 9723

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    Schedule

    Mon - Fri: 8 am to 5:30pm Sat - Sun: 8 am to 7 pm

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