+502 4911-9723 info@antiguarides.com

Policies

Business Policies

What do you need to know before you book

  •  For reservations booked less than 24 hours in advance it is necessary to call (+502) 49119723
  • Minimum age to ride: 2 years
  • Child prices apply to children ages  8 to 11. Any child age 12 years and older is considered an adult
  • Driver must be 16 years old with driver’s license
  • For safety reasons expecting mothers, persons with back or neck, heart, balance or/and dizziness conditions restricted
  • Cameras of all types, including GoPro and hands-free cameras are allowed
  • You cannot driver under the influence of liquor.
  • The guides have all the power, right and obligation during the tour to revoke the tourist from continuing to drive the vehicle or cancel the tour if they do not follow instructions.

RESERVATIONS AND CANCELATION POLICIES

  • Cancellations are non-refundable without any reason 

  • Cancellations before 48 hours can be rescheduled based on availability.

  • Cancellations before 24 hours can be rescheduled based on availability with a $50 surcharge.

  • Cancellations after 24 hours, the right to reschedule is lost.

    PUNTUALITY

    • It is mandatory to be 15 minutes before the stipulated time to be able to fill out the paperwork, receive instructions from our motorcycles.

    • Please note that If you arrive after the tour departure time, the right to refund and reschedule will be lost.

    TOUR GUIDES

    • Tourist guides have all the power, right and obligation to revoke the tourist’s power to continue driving the vehicle at any time.
    • You must follow the instructions of the guide at all times on the tour.
    • He is in his due diligence to cancel the tour at any given moment during the tour if the safety of the clients is at risk.  No refunds will be issued if this came to happen.

     

     

    What people say…

      this is a totally different way to see and enjoy Antigua.

      Rene Valencia-Arellano Avatar Rene Valencia-Arellano
      04/27/2018

      Excelentes rides, realicé 2 con el guía Javier, visitamos granja de macadamia, Antigua chocolate, Cerro d la Cruz, tour súper bueno 4x4 en ATV, la verdad ambos tour estuvieron pura vida! El guía Javier una súper persona!

      Kenneth Mata Avatar Kenneth Mata
      07/13/2019

      The ride was amazing! Great views and the guide was great with our group from US. Everyone wants to go again if we get the chance!

      Laurie Elizabeth Avatar Laurie Elizabeth
      06/25/2019

      servicio ,buena atencion en la oficina buen tour 4x4....buenos vehiculos

      Oswaldo Rodriguez Avatar Oswaldo Rodriguez
      10/05/2018

      Espectacular!!! La pasamos super super Alegre ! Gracias Javier por todo!! Si quieren hacer algo diferente en antigua, Mega recomendado! 👌🏻

      Maria Jose Najera Avatar Maria Jose Najera
      12/31/2018

      I had an amazing experience during the 4x4 tour with Sergio as my tour guide, copilot, and photographer! Booking the tour was easy. An experience in Antigua I'll always remember! / Lo pasé súper durante el tour 4x4 con Sergio como guía, copiloto, y fotógrafo! La reserva del tour fue muy fácil. Una experiencia de Antigua que voy a recordar siempre!

      Amanda Flores Avatar Amanda Flores
      02/22/2020

    Phone

    +502 4911 9723

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    Schedule

    Tue - Sun: 8 am to 5 pm

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