+502 4911-9723 info@antiguarides.com

Policies

Business Policies

What do you need to know before you book

  •  For reservations booked less than 24 hours in advance it is necessary to call (+502) 49119723
  • Minimum age to ride: 2 years
  • Child prices apply to children ages  8 to 11. Any child age 12 years and older is considered an adult
  • Driver must be 16 years old with driver’s license
  • For safety reasons expecting mothers, persons with back or neck, heart, balance or/and dizziness conditions restricted
  • Cameras of all types, including GoPro and hands-free cameras are allowed
  • You cannot driver under the influence of liquor.
  • The guides have all the power, right and obligation during the tour to revoke the tourist from continuing to drive the vehicle or cancel the tour if they do not follow instructions.

RESERVATIONS AND CANCELATION POLICIES

  • Cancellations are non-refundable without any reason 

  • Cancellations before 48 hours can be rescheduled based on availability.

  • Cancellations before 24 hours can be rescheduled based on availability with a $50 surcharge.

  • Cancellations after 24 hours, the right to reschedule is lost.

    PUNTUALITY

    • It is mandatory to be 15 minutes before the stipulated time to be able to fill out the paperwork, receive instructions from our motorcycles.

    • Please note that If you arrive after the tour departure time, the right to refund and reschedule will be lost.

    TOUR GUIDES

    • Tourist guides have all the power, right and obligation to revoke the tourist’s power to continue driving the vehicle at any time.
    • You must follow the instructions of the guide at all times on the tour.
    • He is in his due diligence to cancel the tour at any given moment during the tour if the safety of the clients is at risk.  No refunds will be issued if this came to happen.

     

     

    What people say…

    this is a totally different way to see and enjoy Antigua.

    Rene Valencia-Arellano Avatar Rene Valencia-Arellano

    Great day with Javier as our guide! Tons of fun and beauty unmatched. Great way to see Guatemala! �

    Danielle Williams Brittin Avatar Danielle Williams

    Amazing tour with the best tour guide Oseas ���� well recommended...we loved it � especially our 3 year old boy Hendrix ����

    Attila Karolyi Avatar Attila Karolyi

    Had one of the most amazing tours through the entire city of Antigua!! Visited absolutely espectacular churches, the market, the center of town and got to ride up into the mountains! Phenomenal guides, very safe and lots of fun!!! For those that love the outdoors, a little adventurous while feeling safe, this is the tour to take! Highly recommend it!

    Hugo E Almeida Jr. Avatar Hugo E

    One of our favorite activities in Antigua. We did the 4x4 tour and it was the perfect mix of adventure and an awesome cultural experience. We drove up to Hobbitenango (which had the best hot chocolate and cutest hobbit homes). The tour guide, Javier, was awesome!

    Jocy Peraza Avatar Jocy Peraza

    Buenísimo, bendiciones en el nuevo negocio �

    Julio Chocano Avatar Julio Chocano

    Phone

    +502 4911 9723

    }

    Schedule

    Tue - Sun: 8 am to 5 pm

    Pin It on Pinterest