+502 7832 3578 info@antiguarides.com

Policies

Business Policies

RESERVATIONS AND CANCELATION POLICIES

  • Cancellations are accepted with a full refund 24 hours in advance. After the stipulated time, no returns or refunds are given.
  • Reservations are done only when 100% of the payment is processed.
  • Cancellation prior to 24 hours a refund of 50% of the entire tour is given.
  • The tour can only be rescheduled with prior notice of 24 hours in advance. This has a surcharge of 25% on the entire tour.

CHILDREN AND MINORS

  • Children under the age of 16 without a driver’s license cannot drive the vehicles.
  • Minor children must be supervised by a responsible adult.

Ages

Fee

0 – 3 years

Only the tickets of the visited parks are paid. The parents or responsible adults are responsible to pay these fees at the entrance of each park when required.

4 – 9 years

-10%

10 forward

Full price

 

PUNCTUALITY

  • It is recommended to arrive 15 minutes before the stipulated time.
  • A fine of Q200/ $25 will be charged per extra hour outside the stipulated tour schedule due to the client’s lateness.

TOUR GUIDES

  • Tourist guides have all the power, right and obligation to revoke the tourist’s power to continue driving the vehicle at any time.
  • You must follow the instructions of the guide at all times on the tour.
  • He is in his due diligence to cancel the tour at any given moment during the tour if the safety of the clients is at risk.  No refunds will be issued if this came to happen.

 

What people say…

    5 star review  Alquilamos un carrito de golf de domingo a lunes. (Lunes había feriado) fue lo mejor!! Nos ahorramos tráfico y tiempo en buscar parqueo. Super recomendado.

    Andrea PF Avatar Andrea PF
    05/03/2017

    5 star review  Buenísimo!!!!!!

    Nancy Hernandez Avatar Nancy Hernandez
    02/03/2018

    positive review  Recomendado al 100%, una experiencia diferente y guías profesionales super agradables y atentos. Las máquinas en excelente estado y el tour lleno de vistas impresionantes rodeado de naturaleza!

    Adrii Calderón Avatar Adrii Calderón
    07/20/2019

    5 star review  Excelente experiencia off road para repetir compartiendo con amigos y familia. Muy recomendable para dar un paseo diferente y ver Antigua y sus alrededores desde otra perspectiva, admirando su naturaleza y paisajes. El personal esta bien capacitado, son muy amables y garantizan buena diversion y seguridad para todos durante todo el trayecto. Actividad ideal para turismo nacional y extranjero.

    Francisco Salceda Avatar Francisco Salceda
    07/13/2018

    positive review  servicio ,buena atencion en la oficina buen tour 4x4....buenos vehiculos

    Oswaldo Rodriguez Avatar Oswaldo Rodriguez
    10/05/2018

    positive review  Excelentes rides, realicé 2 con el guía Javier, visitamos granja de macadamia, Antigua chocolate, Cerro d la Cruz, tour súper bueno 4x4 en ATV, la verdad ambos tour estuvieron pura vida! El guía Javier una súper persona!

    Kenneth Mata Avatar Kenneth Mata
    07/13/2019

Phone

+502 4911 9723

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Schedule

Mon - Fri: 8am to 5:30pm Sat - Sun: 8am to 7pm

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